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MTN Ghana reactivates 1.5m SIM cards earlier disconnected


MTN Ghana has fully reactivated 1,504,366 of the 5,422,828 mobile phone subscribers that were disconnected from December 1, 2023, for failing to complete the Stage 2 or biometric process.

This was done on February 12, 2023.

According to the leading mobile service firm, it remains committed to the national SIM re-registration exercise to build an accurate customer database to help promote a safer digital ecosystem in the country.

Thus, it will continue to deploy resources and work with the regulator to accelerate SIM re-registration for all subscribers.

On November 17, 2022, the NCA in a meeting with telecom operators, directed that all SIM cards that had completed Stage 1 but had not completed Stage 2 (biometric capture) and were therefore not fully registered with the ‘Ghana Card’ be disconnected from December 1, 2022.

To this end, MTN Ghana fully complied with the directive and disconnected 5,422,828 subscribers effective December 1, 2022.

GRA tax issues

MTN also announced that the Ghana Revenue Authority on February 3, 2023, withdrew the tax liability assessment including related penalties and interest charges.

This follows earlier investor releases via the Ghana Stock Exchange that MTN owed the state ¢8.20 billion including penalties and interest charges.

MTN Ghana therefore assured its shareholders and other stakeholders that it is a responsible business with an absolute commitment to transparency, good corporate governance and compliance.

It thanked all stakeholders for their support throughout the engagements and is grateful to the GRA for its collaboration to arrive at this amicable and mutually satisfactory withdrawal of the assessment.

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